Terms & Conditions

Introduction and Company Rules

Eurobas.com

 Europe's Wholesale Marketplace! 

For European Made Products!

EURO BAS ; IS AN ONLINE PLATFORM FOR MEDIATION BETWEEN BUYER AND SELLER,  located in the Netherlands, Europe, specializing in wholesale, providing customers with high-quality products conveniently and professionally. We pride ourselves on delivering a unique and distinctive shopping experience for our customers in Europe and worldwide.

Efficient and Secure Transactions We offer an efficient and secure communication service between manufacturers and merchants, ensuring 100% rights for both parties. We prioritize facilitating e-commerce reliably and securely.

"Goods Delivered, Money Received" Principle At EURO BAS, we follow the principle of "Goods Delivered, Money Received," reflecting our commitment to transparency and integrity. When the buyer confirms receiving the goods, matching the description and expected quality, the seller can withdraw their funds easily and seamlessly. This approach ensures the rights of both the seller and the buyer, creating a business environment based on mutual trust. We strive to facilitate e-commerce transactions between parties while emphasizing the safety and transparency of deals.

Secure Payment and Deal Protection

Understanding the importance of security in trade deals, Euro Bas provides secure payment methods that contribute to building trust based on the "Goods Delivered, Money Received" principle. This approach enhances protection for both manufacturers and merchants, sellers, and buyers, confirming the delivery of goods before receiving the financial amount.

Wholesale Sales and Business Deals

Our company specializes in wholesale sales and commercial deals from the manufacturer to the merchant. We are committed to providing a transparent and fair business environment, allowing involved parties to monitor deal operations accurately. This reflects our commitment to providing a reliable and secure business experience, promoting trust and contributing to the success of e-commerce transactions between manufacturers and merchants.

Focus on European Quality

Euro Bas stands out by focusing on European quality, striving to provide a diverse range of products meeting the highest standards of quality and performance. Our online store offers a wide selection of goods, effectively meeting business needs.

Customer-Centric Approach

Putting the customer at the core of our concerns, we always aim to achieve their satisfaction by providing excellent customer service and prompt delivery. Our reliance on European quality standards reflects our commitment to delivering the best possible shopping experience for our customers.

Strategic Location and Global Readiness

Thanks to our location in the heart of Europe, we are ready to meet the needs of global companies and businesses. Choose Euro Bas for a responsive success aligned with wholesale market requirements and a unique shopping experience.

Commitment to Quality and Security

Euro Bas, headquartered in the Netherlands, Europe, is a pioneer in wholesale e-commerce. We take pride in working with European quality professionally, providing a wide range of high-quality products with elegant design and outstanding performance. Our online store is a reliable destination for businesses and entrepreneurs seeking a trustworthy source for large-scale supplies.

Customer Satisfaction Guarantee

We prioritize customer satisfaction, offering exceptional customer service and committing to fast delivery. Our strategic location in the Netherlands contributes to logistical strength and ease of communication, making Euro Bas an ideal partner to meet wholesale market needs globally. Choose Euro Bas for a wholesale shopping experience that combines quality and professionalism.

Information Protection and Privacy

Intellectual Property Protection: We are committed to safeguarding the intellectual property rights of the products and trademarks we offer. Products are meticulously selected to ensure no infringement of the intellectual property rights of others. We support creativity and respect legal rights.

Information Protection and Privacy:

• We strongly emphasize protecting your personal information during all electronic transaction processes.
• We commit not to use customer information for any purpose other than the services provided by our company.
• Your privacy is essential to us, and we pledge not to use personal information for any purpose unrelated to the services we offer.
• Information protection is crucial to us, and we consider it a valuable asset. Therefore, we take strict measures to ensure its security and promise not to share it with any external parties.

These statements confirm the company's commitment to protecting customer personal information and providing a safe and reliable shopping experience. Thanks to our dedication to quality and safety, our customers can rely on Euro Bas as a trusted partner to facilitate smooth trade operations between manufacturers and merchants.

Sales Terms and Rules

"The seller bears full responsibility for both the quality of their products and any consequential damages arising from the sale.

In our company, the sales terms and rules dictate that the manufacturer or seller must adhere to European CE quality standards. This CE mark serves as a safety certification, ensuring that the products are non-hazardous to human safety and the environment. Goods offered for sale must be of high quality and come with a quality guarantee. Sellers are required to present goods with high-resolution images that accurately reflect reality, including providing precise and honest details and dimensions. Sellers are prohibited from manipulating images to enhance appearance; all information must accurately reflect reality to ensure transparency and reliability in sales.

Writing the product's place of manufacture is mandatory. Transparency and reliability are crucial in sales operations.

(The seller must consider and adhere to the company's rules.)

Intellectual Property Protection: We are committed to protecting the intellectual property rights of the products and trademarks we offer. Products are carefully selected to ensure no violation of the intellectual property rights of others. We support creativity and respect the legal rights of rightful owners.

1. Compliance with European Quality Standards (CE): Manufacturers must comply with recognized European quality standards (CE), ensuring manufacturing according to the highest standards.

2. Product Quality and Quality Guarantee: Goods must be of high quality, with the provision of an official guarantee confirming their quality and performance.

3. High-Resolution Images: Sellers are required to display goods with high-quality and high-resolution images, ensuring that the images accurately depict reality.

4. Providing Comprehensive Details: Sellers must provide comprehensive details about products, including dimensions and specifications, enabling buyers to make informed decisions.

5. Non-Manipulation of Images: Sellers are strictly prohibited from manipulating images in ways that enhance appearance or deceive consumers.

6. Transparency and Fair Presentation: Sellers must exhibit complete transparency in presenting products and dealing with information.

7. We commit not to deal with low-quality, counterfeit, used, or forged goods. Sellers are fully responsible for the quality of the products they offer, and we strictly place this responsibility on them. Our goal is to provide high-quality and authentic products to our customers, emphasizing the importance of honesty and transparency in all sales operations.

8. We enforce a strict ban on selling harmful and spoiled products, prioritizing human safety and environmental well-being. We are committed to providing products that meet health and environmental standards, and sellers are expected to refrain from offering any product that could be harmful to consumers or negatively impact the environment.

We emphasize the importance of focusing on safety and health, considering consumer protection and environmental care as integral parts of our responsibilities at Euro Bas.

These terms reflect our commitment to providing a reliable and quality-assured online shopping experience.

Shipping Policy

Our shipping policy allows the seller the freedom to choose the countries or cities they wish or can ship products to, with an approximate estimate of the delivery period to customers. We enable sellers to flexibly determine shipping options, allowing them to better meet customer needs based on shipping and delivery conditions.

1. Targeted Countries and Cities: The seller selects the countries and cities they wish to provide shipping services to, with the option to expand or reduce these choices as needed.

2. Shipping Cost: The seller bears the shipping cost, which is added to the original product price. This approach allows customers to benefit from free or low-cost shipping, making the purchasing process more transparent and reducing variables that may impact customer decisions.

   We strive to balance providing reliable shipping services while maintaining price attractiveness, enhancing customer satisfaction, and ensuring a positive online shopping experience.

3. Approximate Delivery Period: The seller specifies an approximate timeframe for the delivery of orders to customers, promoting transparency and helping customers set their expectations.

4. Available Shipping Methods: The system allows the seller to specify available shipping methods, such as express mail, economy shipping, or others.

5. Tracking Information: Encouragement is given to provide tracking information to customers, enabling them to easily monitor the status of their orders.

6. Additional Details: Sellers can add extra details, such as return policies or shipping insurance, to enhance the customer experience.

Return Policy for Eurobas.com

 

Thank you for shopping at Eurobas.com. We want to ensure that you are completely satisfied with your purchase. If you are not satisfied with your purchase, we are here to help.

1. Online Return Portal: Facilitating the return process through an electronic portal.
2. Non-use of the Product: The buyer must not use the product before deciding to keep or return it.
3. Prompt Notification to the Seller: Reporting any product defects as soon as possible.
4. Return Process: Submitting a return request within the specified period.
5. Product Condition Verification: The seller must verify the condition of the product upon receipt.

General Notes

• Enhancing Trust and Transparency: These policies aim to build strong relationships with customers and enhance transparency.
• Providing Alternatives: Offering alternatives to products if possible, to increase customer satisfaction.

Refund Policy for Eurobas.com

1. Right to Return or Exchange: The buyer has the right to return or exchange products that do not match the advertised commercial data or if there is a discrepancy in characteristics and specifications.

2. Return Period: 15 days from the date of product receipt.
3. Defective or Non-conforming Products: Products that are defective or do not meet standard specifications can be returned or exchanged.
4. Return Conditions: The product must be in its original, unused condition.
5. Responsibility for Damage: If the product is not received in its original condition, the buyer bears responsibility.

Cancellation Policy for Eurobas.com

Order Cancellation:

• Orders can be canceled within 24 hours  of placement. After this period, the order may have already entered the processing or shipping phase and cannot be canceled.

Cancellation Process:

1. To cancel an order, please contact our customer service team promptly at info@eurobas.com or 0031613005511.
2. Provide your order number and a clear explanation of the reason for cancellation.

Refund for Canceled Orders:

• If your order is canceled within the specified timeframe, a full refund will be issued to your original method of payment.
• Refunds may take [number of days, e.g., 5-7 days] to process, depending on your financial institution.

Exceptions:

• Customized or made-to-order items may not be eligible for cancellation once production has started.

Privacy Policy for Eurobas.com

 

Your privacy is important to us. This Privacy Policy outlines how Eurobas.com collects, uses, maintains, and discloses information collected from users of the website.

1. Information Collection:

   • We may collect personal identification information from users when they visit our site, place an order, subscribe to the newsletter, or fill out a form. Users may be asked for their name, email address, phone number, and other relevant details.

2. How We Use Collected Information:

   • Personal information collected may be used to process transactions, send periodic emails, and improve customer service. We do not sell, trade, or rent user information to others.

3. Protection of Information:

   • We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information.

4. Sharing Personal Information:

   • We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates.

5. Changes to This Privacy Policy:

   • Eurobas.com has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes.

6. Your Acceptance of These Terms:

   • By using this site, you signify your acceptance of this policy. If you do not agree

Contact Us: If you have any questions about our Return Policy, contact us at info@eurobas.com or 0031613005511.

This organization enhances the effectiveness of the shipping policy and ensures that the online shopping process is a convenient and transparent experience for customers.