FAQ

We ensure the protection of transactions made through eurobas.com by providing a messaging feature on both the website and app. This feature allows the seller and buyer to communicate securely. If both parties agree and complete the transaction outside the platform, we are not responsible for it. However, transactions completed through the platform are fully protected with transparency and security.

We at eurobas.com are not responsible for any transactions that occur between the buyer and seller outside of our platform. We only guarantee transactions that take place through our platform, where payment is processed through our integrated system. Any transactions made outside the platform are the responsibility of the involved parties.

The seller is fully responsible for the quality of the product and the accuracy of its description. The description must reflect the actual product, and there should be no manipulation of images or information provided. At eurobas.com, we encourage sellers to provide accurate and truthful details to ensure a positive buying experience.

Payments are processed and sent to sellers once the buyer confirms receipt of the goods. Payments are made through the payment method you selected when setting up your seller account.

Once you create a seller account, you can log into your dashboard or use the seller app to track your orders, monitor sales, and check payment status. The platform provides real-time updates on the status of each order and delivery.

Yes, only high-quality products that are manufactured in Europe and comply with European standards can be sold on eurobas.com. All products must be original and not counterfeit.

To list your products on eurobas.com, you must first create a seller account. Once your account is set up, you can add your products by providing detailed descriptions, images, and pricing. Ensure that the products meet our quality and authenticity standards.

Europe's Wholesale Marketplace! Europe's unified market! eurobas.com is an innovative online platform specialized in wholesale trade across Europe. We focus on European products and provide a unified marketplace to promote and market these products throughout the European Union. Our platform streamlines business operations, contributing to the growth of local European industries and encouraging trade between EU member states. Through eurobas.com, we aim to create a secure and dynamic trading environment that supports local businesses and enhances marketing opportunities within the unified European market.

At eurobas.com, we implement a “goods delivered, payment released” policy to ensure fairness for both sellers and buyers. The seller will only receive payment once the buyer confirms receipt of the goods. This ensures that the buyer gets the product as expected, while the seller is guaranteed payment once delivery is verified, providing security and trust for both parties throughout the transaction.

The platform takes a 5% fee from the seller after the sale is completed and the product is delivered. This fee covers operational costs, including payment processing and other related services.

Anyone who has a high-quality product that meets European standards and is manufactured in Europe can sell on eurobas.com. The product must be original and not counterfeit.

To register as a seller on the platform, please follow these steps: 1. Start Registration: • From the homepage, click on “Become a Seller.” 2. Enter Personal Information: • Fill in your first and last name, email address, phone number, country, city, and create a password, then confirm it. 3. Enter Business Information: • On the next page, provide the following details: • Store Name and brand. • Company Name (if applicable). • Business phone number and email for customer communication. • Product Category. • Countries or cities to which you can ship your products (Selecting these locations is essential to define your shipping range). • Store Address. • Business Type (e.g., online retail). • Tax Number and commercial registration (optional). 4. Upload Required Files: • Upload product images and any necessary documents. 5. Complete Registration: • After filling in all fields and agreeing to the terms and conditions, click “Submit” to complete your application. • Your information will be reviewed, and you will receive a confirmation email. Note: Ensure that all entered information is accurate to avoid any delays in the approval process.

You can cancel your order within [number of hours or days, e.g., 24 hours] of placing it. Please contact customer service at info@eurobas.com or 0031613005511.

Yes, we provide wholesale services. You can find details about the minimum order quantity and shipping terms on the product pages.