Cancellation Policy for Eurobas.com

Effective Date: November 11, 2023

Thank you for choosing Eurobas.com. We understand that circumstances may arise that require you to cancel your order, and we aim to make this process as straightforward as possible.

Order Cancellation:

• Orders can be canceled within 24 hours  of placement. After this period, the order may have already entered the processing or shipping phase and cannot be canceled.

Cancellation Process:

1. To cancel an order, please contact our customer service team promptly at info@eurobas.com or 0031613005511.
2. Provide your order number and a clear explanation of the reason for cancellation.

Refund for Canceled Orders:

• If your order is canceled within the specified timeframe, a full refund will be issued to your original method of payment.
• Refunds may take [number of days, e.g., 5-7 days] to process, depending on your financial institution.

Exceptions:

• Customized or made-to-order items may not be eligible for cancellation once production has started.

Contact Us: If you have any questions about our Cancellation Policy, please contact us at info@eurobas.com or 0031613005511.